If you've been waiting for your broken Rock Band guitar to arrive in the mail, and still haven't received it, chances are that you will probably receive a free EA Game with it when you do.
A member of the official Rock Band forums received an e-mail today from EA about the situation.
"Greetings Rocker,So far, there is no details on what the selection of games will be. If we find out, we will let you know.
Congratulations on your purchase of Rock Band!
After reviewing our records, we see that your recent request for a replacement guitar has been subject to an unacceptably long delay due to a late shipment from our manufacturer.
By the time you receive this, your replacement guitar should be on its way to you. However, the Rock Band team is committed to providing a world-class customer experience and we do not believe we have met this commitment in connection with your request. As a token of our appreciation for your patience and understanding, we will be offering you a FREE EA game. Details will follow shortly.
We are sorry if your first experience with Rock Band has not met your expectations. We hope our gift will show you how committed we are to your satisfaction.
Thank you,
The Rock Band Team"
[Via Rock Band Forums]
2 comments:
omg, wait, wait just a minute.. EA actually did something... RIGHT!?
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