Tuesday, April 29, 2008

Rockstar Support: Grand Theft Auto IV Freeze Problems

Some of you may have been experiencing problems with the PlayStation 3 or Xbox 360 versions of Grand Theft Auto IV, freezing problems.

Rockstar was contacted, and the representative stated that 60GB launch PlayStation 3's seem to be the ones having the problem. Only some of them, however. He states the Xbox 360 is having the "exact same problem", and they are trying to figure out a solution. He said they are not sure when the fix is coming and apoligized once again "I feel terrible about this." If only EA was this concerned about their customers.

[Rockstar Support: No GTA Freeze Fix in Sight]

17 comments:

Anonymous said...

I have a xbox 360, no HDD, just bought the game at midnight last night, took it home, got in to the first lesson and then BAM...FREEZE, every time. Never at the same spot, but always in the first 10 minutes or so. I have tried saving the game before i goto the first mission, tried not even doing the first mission and just driving around but still same problem. Pretty much it will freeze no matter what. Called GameStop where I got it from and they said they had a regional rep. call them and they said they would have a patch out in "about a week"...this is just what they told me, not trying to start rumors. I'll be posting this on different sites so many people can see this, and know that the xbox 360's w/o the HDD are indeed having a freezing problem!

Anonymous said...

Exact issue I am currently having. You can keep slowly moving forward if you're lucky but it freezes fast.

xbandaidx said...

60GB model PS3 here, works fine on mine. It runs like a damn champ since the day I got it, and mine was a used one.

I hope they fix the issue soon, other than the first few "missions" the game is pretty fun.

cease173rd said...

it froze about twice and it only lasted about two seconds, but the third time it lasted a long ass time...I just restarted the game over again. this really sucks...hope that week passes quickly...

onAXIS said...

Ach. Sad to say mine just froze while I was running under the subway and beating the crap out of a few bums with my baseball bat. Running the 60GB as well. =\

skodasuck said...

Mine has frozen a couple of times (60GB) but only on a normal def TV, on my hi-def I've had no problems at all.

I'm sure they will get it sorted promptly!

skodasuck said...

Just read this:

'Just play the game whilst not logged into the PSN network. My game started to stutter around 6 hours in, so i deleted the game data and re-installed. Same problem, so i just logged out of the PSN and i've never had the problem since...'

over at Gamespot, courtesy of DarkViper1989

Seems to work, possibly something to do with the online problems.

Anonymous said...

My version of the xbox game is having freezing problems too. however, i can usually play the game for about ten or fifteen minutes. luckily, i was able to slowly move through the mision first date and it's your call. Also, erasing the gta file from your hard drive does not work on the xbox!

Anonymous said...

sadly i'm running the 60gb also and i've had the same freezing problems, but i will try to log out of the PSN while playing the game, hopefully it works, thanks for te tip

imgoingtomakeyoubald said...

I've got a 60GB PS3 here and my copy, thankfully, has been running perfectly. No glitches, no freezes, no nothing. I've been very cautious when this news first broke, trying to play for short amounts of time - but even after long stretches of play (courtesy of my brother...), everything has been absolutely...fine. However, I've yet to try the multiplayer because it never really interested me but I'll get there sometime.

Have fun everyone.

Anonymous said...

same here i called xbox and they said they cant do anything about it....mine froze right in the begining..sux..i exchanged the game five times in one day at best buy still doesnt work... if anybody gets theres to work please comment...

Anonymous said...

This sounds too simple but it worked for me. I stood my xbox in the verticle position instead of it's normal position of laying flat. Have not had a problem since. This was after 30 freezes in a row.

Anonymous said...

I ALSO HAVE THE 60 GB PS3. SAME FREEZE PROBLEM THE FIRST 10 MIN. WHEN I FIRST GOT IT WAS WORKING LIKE A CHAMP NOW I HAVEN'T PLAYED SINCE APRIL 27TH. I TRIED DELETING FILES AND GAME INFO STILL NO HELP. CAN SOME 1 GIVE ME INFO WHERE I CAN CONTACT ABOUT PROBLEM. NO SCRATCHES OR SMUDGES ON GAME

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