Sunday, November 11, 2007

Dust Does NOT Void PLAYSTATION 3 Warranty


In a post yesterday, a PLAYSTATION 3 owner called up Sony's Customer Service to replace his PLAYSTATION 3 to find out dust voided the PLAYSTATION 3 warranty. Well, it seems that is not true. A reader of Consumerist gave Sony a call:
Ive: I'm calling just to pretty much clarify the PS3's warranty, if there's any clause in the warranty that makes it so that if the PS3 is too dusty that the warranty is void.

CSR: No.

Ive: No?

CSR: No. The only way that it, um, voided is if it was neglected, um, abused, dropped or anything like, modificated like if you opened it up, modification, if you didn't have your receipt, um, any power failures like mother nature or anything like that then that actually does void the warranty. Other than that any defective PS3s or anything like that is still, um, still under the warranty.

He was even able to get an audio of the conversation:

Looks like that fixes that whole situation.

[Via Consumerist]

0 comments: